Returns Policy

We offer a 28-day return period. Items must be returned unworn, in perfect condition, with all original tags attached. Items must be accompanied by proof of purchase. Please note that this policy excludes returns on cosmetics and earrings.

We offer a 28-day return period. Items must be returned unworn, in perfect condition, with all original tags attached. Items must be accompanied by proof of purchase. Please note that this policy excludes returns on cosmetics and earrings.

For items bought in our online store, please call us at 01330 811000 so we can arrange the best solution for you. Our online store holds the same returns time scale of a 28-day return policy from the date of purchase and proof of purchase to be eligible for a full refund or exchange.

We trust in the quality of the plants that we sell, so much so that we offer a Two-Year Guarantee to credit or replace any container-grown hardy plant that dies, provided it has received reasonable care, bears a ‘The Mains of Drum Garden Centre’ label, and is presented for examination with proof of purchase within two years.